1. Introduction

Welcome to SecuRent (“we,” “us,” or “our”). We value your privacy and strive to protect your personal data in compliance with the General Data Protection Regulation (GDPR) and all other applicable data protection laws in the United Kingdom.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, secure-rent.com, or engage with our guaranteed rent/property management services. By using our website or services, you agree to the collection and use of your personal data in accordance with this policy.

2. Information We Collect

We may collect and process the following categories of personal data:

• Contact Details: Such as your name, email address, phone number, and postal address.
• Property Information: Details about properties you own or manage.
• Financial Information: Bank account details or payment information.
• Usage Data: Information about how you access and use our website, including IP addresses and browser details.
• Communications: Records of correspondence (email, contact form submissions, phone calls) when you contact us.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver our guaranteed rent agreements, property management, and customer support.
• Communication: To respond to your enquiries, send updates, and provide information you request.
• Legal Obligations: To comply with legal requirements, resolve disputes, and enforce agreements.
• Marketing and Promotions (Optional): With your consent, we may send newsletters or promotional materials.
• Website Improvement: To analyze site usage and improve user experience.

4. Legal Basis for Processing Your Data

Under UK data protection law, we rely on the following lawful bases for processing your personal data:

• Contractual Necessity: For the performance of a contract (e.g., a guaranteed rent agreement).
• Legal Obligation: For compliance with legal or regulatory requirements.
• Legitimate Interests: Where it does not override your rights and interests.
• Consent: Where you have given clear consent for a specific purpose (e.g., marketing communications).

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: Third-party suppliers who assist in delivering our services.
• Legal Requirements: If required by law or in response to public authority requests.
• Business Transfers: If we merge with or are acquired by another company.

6. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to collect usage data. By using our website, you consent to the placement of cookies on your device.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements.

8. Your Rights

You have the right to request access, rectification, erasure, restriction, or objection to the processing of your personal data. You may also withdraw consent at any time for data processed under consent. To exercise these rights, please contact us.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no data transmission or storage system can be guaranteed 100% secure.

10. Children’s Privacy

Our website and services are not directed to individuals under 16. We do not knowingly collect personal data from children.

11. International Data Transfers

If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Please check back for details. Continued use of our website after changes indicates your acceptance of the current Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• SecuRent
• Address: 151 CROYDON ROAD, BECKENHAM, BR3 3QH
• Email: info@secure-rent.com
• Phone: 0208 127 0080